Social Services Case Manager

Lancaster, PA


Full Time

Social Services Case Manager

  • Job description
    VisionCorps has an exciting opening for a social services case manager based out of the Lancaster office covering Chester County. This position offers you the unique and rewarding opportunity to empower people in your community who are vision impaired or blind to achieve a greater level of independence and quality of life. In addition to working one-on-one with the client in the home environment, the case manager facilitates support groups, provides community outreach, and collaborates with other members of VisionCorps’ rehabilitation services team.

    Job Responsibilities:

    • The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions listed below:
    • Facilitates new client intakes and initiates appropriate referrals within and outside of VisionCorps
    • Fulfills the Training and Support Services (TSS) duties as defined in the grant through the Pennsylvania Association for the Blind including, but not limited to: transportation/escort, group education and support, and support services to eligible clients
    • Provides direct case management for TSS and low vision services clients
    • Maintains appropriate documentation of TSS and low vision services provided to clients
    • Works cooperatively as part of an interdisciplinary team with agency staff to deliver appropriate vision related services
    • Plans/facilitates client educational/support groups as assigned
    • Provides public education on VisionCorps services & low vision/blindness issues
    • Manages volunteers and support staff as appropriate/assigned
    • Builds and maintains collaborative relationships with local and regional organizations for the benefits of clients, VisionCorps, and the surrounding community

    Other Job Functions:

    • Participate in monthly Department meetings Participate in Company events
    • Keep up to date on agency required training
    • Any other duties or special projects assigned by the VP of Programs and Services or Director of Rehabilitation
    • In addition to the functions listed above, the employee is expected to act in accordance with company values, vision, and mission.
    • Demonstrate leadership, exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with clients, and co-workers.
    • The employee will work with accuracy, efficiency and attention to detail.

    Desired Characteristics – Respect, accountability, integrity, innovation, trustworthy, positive attitude/mindset, dependable, cooperative, commitment, flexible, passionate.

    Desired Skills – Proficient in Microsoft teams, organized, good time management, good communication/interpersonal skills, strong work-ethic, positive attitude, ability to travel independently.

    Education and Work Experience:

    • Degree in Human Services, Social Work, Psychology or related field
    • Experience in human service field with elderly and/or individuals with disabilities preferred
    • Experience in the areas of mental health and/or crisis intervention helpful
    • CPR and First Aid Certifications (or ability to obtain)
    • Clear criminal record check and child abuse clearance from the state of PA
    • Valid PA driver’s license and ability to pass a Motor Vehicle Record check
    • Access to personal vehicle for travel (as applicable)
    • Proficiency in Microsoft Office Suite
    • Working Conditions
    • Must be able to sit at desk for periods of time.
    • Must be able to sit in a vehicle for periods of time.
    • Provide services in client’s natural environment (home or community)

    Physical Demands:

    • Must be able to carry, lift, and push equipment up to 25lbs.
    • Must be able to spend considerate amount of time stooping, kneeling, and crouching.
    • Use hands to repetitively operate, finger, handle or feel computers and office equipment.
    • Must be able to travel independently and safely.
    • Must be able to verbally communicate with others.
    • VisionCorps offers a comprehensive benefits package that includes paid time off, holidays, health, dental, and life insurance and more.
    • For more information on our company and to apply please visit

    VisionCorps is an Equal Opportunity Employer. The policy of VisionCorps is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

    VisionCorps is an Affirmative Action participant – Minority/Female/Disabled/Protected Veteran
    Job Type: Full-time

    • Employment Application

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        • We appreciate your interest in VisionCorps. As part of our normal procedures for processing an application, an investigative consumer report as defined in Public Law 91-508 may be made. This inquiry typically concerns information on an applicant's character, general reputation and personal characteristics. Information on the nature and scope of such inquire if one is made, it will available to you upon written request.

          For your application to be considered, you must indicate your agreement with the following statements by signing where indicated. Please read the statement carefully before signing.

          I hereby certify that the foregoing statements are true and correct to the best of my knowledge and belief, and hereby grant VisionCorps permission to verify such answers by conducting investigative consumer report on me or by whatever other means it deems necessary. I hereby release VisionCorps and its agents from any and all background, character, or qualifications for employment.

          I also understand that any false statement on this application may be considered as a sufficient reason for rejecting application or, in the event the falsification is discovered subsequent to my employment, for my dismissal.

          I further understand that nothing contained in this application or in the granting of an interview creates a contract between VisionCorps and me for either employment or for the providing of any benefits. No promise regarding employment has been made to me and I understand that no such promise or guarantee is binding upon VisionCorps unless made in writing and executed by its President and me.

          Finally, I acknowledge that, if an employment relationship is established, no consideration has been furnished to VisionCorps for my employment other than my services, and I understand I have a right to terminate my employment at any time, and VisionCorps has the same right. If my application for employment is considered favorably, I agree by and comply with the rules of VisionCorps.

      Please note:

      All VisionCorps employees are employed at-will.

      VisionCorps is an Affirmative Action Plan employer.

      VisionCorps is an Equal Opportunity Employer committed to diversity in the workplace.

      All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability, or other protected status.

      244 North Queen Street
      Lancaster, PA 17603

      Qualified individuals may submit their resumes to VisionCorps is an Equal Opportunity Employer.