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IT Application Specialist

Lancaster, PA / Lebanon, PA / York, PA

Administrative

Full- Time, Monday - Friday

  • This position will provide support for VisionCorps business applications, manage related vendors, write reports, create documentation, and provide user training.  This includes working closely with other departments to provide solutions to business problems.

     

    ESSENTIAL JOB FUNCTIONS-

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions listed below:

     

    ·       Provide support for VisionCorps business applications.  This includes (but is not limited to) our ERP system (Microsoft Dynamics 365 Business Central) and CRM (Microsoft Dynamics 365 Sales).

    ·       Create reports to analyze business data using Microsoft Power BI, SQL queries, and Microsoft Excel.

    ·       Work with application vendors for product inquiries, deployment, and technical support.

    ·       Provide staff training and documentation for the use of business applications.

    ·       Manage the use of Microsoft SharePoint Online as a platform for the delivery of business applications and data.

    ·       Use Microsoft Power Automate Flows for automation.

    ·       Work closely with the Operations and Finance teams to determine requirements and best practices for the business applications.

    ·       Help support the use of visual adaptive technology in business applications, including magnifiers and screen readers.

    ·       Protect corporate data via application security best practices.

    ·       Manage IT-related expenditures to meet budgetary goals.

    ·       Cover the IT Team support request queue for related tickets.

    ·       Assist the IT Team with other tasks as assigned.

     

    Other Job Functions:

    ·       Participate in monthly department meetings

    ·       Participate in Company events

    ·       Keep up to date on all training

    ·       Any other duties or special projects assigned by the Chief Information Officer

     

    In addition to the functions listed above, the employee is expected to act in accordance with company values, vision, and mission.   Demonstrate leadership, exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with clients, and co-workers.  The employee will work with accuracy, efficiency and attention to detail.

     

    Desired Characteristics – Honest, dependable, cooperative, responsible, diligent, process-oriented, organized, analytical, resourceful, patient, detail-oriented, and empathetic.

     

    Desired Skills – Technical proficiency, customer service, time management, organization, relationship building, task prioritization, problem-solving, and communication.

     

    Education and Work Experience:

    ·       Experience with ERP systems, data analysis, and reporting tools preferred.

    ·       Minimum of 3 years of experience working in a technical support position required.

    ·       Proficiency with Microsoft Office 365 applications required.

     

    Working Conditions

    ·       Must be able to sit at a desk or in a vehicle for periods of time

     

    Physical Demands

    ·       Must be able to carry, lift, and push equipment up to 50 lbs.

    ·       Fine motor skills – use hands to touch, handle or feel

    ·       Must be able to travel safely and independently

    • Employment Application

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        • We appreciate your interest in VisionCorps. As part of our normal procedures for processing an application, an investigative consumer report as defined in Public Law 91-508 may be made. This inquiry typically concerns information on an applicant's character, general reputation and personal characteristics. Information on the nature and scope of such inquire if one is made, it will available to you upon written request.

          For your application to be considered, you must indicate your agreement with the following statements by signing where indicated. Please read the statement carefully before signing.

          I hereby certify that the foregoing statements are true and correct to the best of my knowledge and belief, and hereby grant VisionCorps permission to verify such answers by conducting investigative consumer report on me or by whatever other means it deems necessary. I hereby release VisionCorps and its agents from any and all background, character, or qualifications for employment.

          I also understand that any false statement on this application may be considered as a sufficient reason for rejecting application or, in the event the falsification is discovered subsequent to my employment, for my dismissal.

          I further understand that nothing contained in this application or in the granting of an interview creates a contract between VisionCorps and me for either employment or for the providing of any benefits. No promise regarding employment has been made to me and I understand that no such promise or guarantee is binding upon VisionCorps unless made in writing and executed by its President and me.

          Finally, I acknowledge that, if an employment relationship is established, no consideration has been furnished to VisionCorps for my employment other than my services, and I understand I have a right to terminate my employment at any time, and VisionCorps has the same right. If my application for employment is considered favorably, I agree by and comply with the rules of VisionCorps.

      Please note:

      All VisionCorps employees are employed at-will.

      VisionCorps is an Affirmative Action Plan employer.

      VisionCorps is an Equal Opportunity Employer committed to diversity in the workplace.

      All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability, or other protected status.

      244 North Queen Street
      Lancaster, PA 17603
      EOE/AAP/MF/H/V

      Qualified individuals may submit their resumes to jobs@visioncorps.net. VisionCorps is an Equal Opportunity Employer.